Finding the Ideal Senior Executive for a Global Account Management Role
Client Overview: Our client, a high-profile social media brand, was in search of a Senior Vice President of Global Account Management to lead their international expansion efforts. The ideal candidate needed to possess a unique blend of skills, including extensive customer management experience, a proven track record of success in commercial roles, and the ability to navigate diverse cultural landscapes. Additionally, the candidate was expected to relocate to Spain.
The Challenge: Finding a candidate who met the client's requirements posed several challenges. We needed an individual with a strong background in customer management, a history of living and working in various global regions, and aspirations to relocate to Spain. This necessitated a comprehensive search strategy that encompassed market mapping and meticulous candidate triage.
Our Approach:
- Market Mapping and Research: We began by conducting thorough market research to identify potential candidates with the desired skill set and background. This involved leveraging our extensive network and industry knowledge to map out relevant talent pools across the US, Philippines, India, and Europe.
- Candidate Triage: Once we identified potential candidates, we carefully screened each individual to assess their qualifications, experience, and alignment with the client's requirements. We prioritized candidates with a proven track record in customer management, a history of international experience, and a willingness to relocate to Spain.
- Strategic Outreach: We employed a targeted outreach strategy to engage with qualified candidates and communicate the unique opportunity presented by our client. This involved personalized messaging that highlighted the alignment between the candidate's aspirations and the role's requirements.
- Candidate Assessment and Presentation: After conducting initial interviews and assessments, we presented a select group of highly qualified candidates to our client. Each candidate was thoroughly vetted to ensure they possessed the requisite skills, experience, and cultural fit for the role.
- Facilitating the Hiring Process: Throughout the hiring process, we served as a trusted advisor to both our client and the candidates, facilitating communication, managing expectations, and providing support as needed. We worked closely with the client to coordinate interviews, negotiate offers, and finalize the hiring decision.
The Result: Our diligent search efforts led to the successful identification and placement of an ambitious Commercial Director with extensive customer management experience and a global background spanning the US, Philippines, India, and Europe. The candidate's aspirations to relocate to Spain aligned perfectly with the client's needs, making them an ideal fit for the role of Senior Vice President of Global Account Management.
By executing a targeted search strategy that combined market mapping, candidate triage, and strategic outreach, we demonstrated our ability to deliver exceptional results and meet the unique needs of our client.
Conclusion: This case study exemplifies our expertise as an executive search consultancy specializing in senior appointments. By leveraging our industry knowledge, extensive network, and strategic approach to talent acquisition, we were able to identify and secure a top-tier candidate for our client's critical leadership role. We are committed to delivering value-driven solutions that align with our client's objectives and exceed their expectations.